Prague, Czech Republic: Brand Embassy helps brands to show that they care about their customers. It provides an easy-to-use customer service tool for easy identification and engagement of dissatisfied and influential customers across the social web. Founded by customers, chosen by O2, Diageo, Johnson & Johnson and other customer-empowering market leaders.
“Research shows that 60% of online users are complaining about brands. We turn every social website into a customer touch point so brands can respond to customers inquiries in a quick and proactive manner.”